information reflects your site: ◇. Application—Uses default or the Configuration Manager application names (CCPulse, Data Modeling Assistant, IRDesigner. Engagement Phase Templates. Web Engagement includes the following types of standard reporting templates for the engagement phase. In this post, I will explain how to configure Genesys CCPulse application to show agent’s last logged in time in CCPulse. Some supervisors would like to view.

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Genesys CCPulse Email and sound alerts for treshholds | .NET | Microsoft | | Visual Basic

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Documentation:GWE:Report:ccpulsetmplts – Genesys Documentation

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